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Education Accessibility Requirements
Prioritize core learning journeys like enrollment, course content, assessments, and student support so more learners can complete tasks without barriers.
For course-to-assessment validation, use User Journey Scanning to test enrollment, content, and submission flows end to end, or use the Chrome extension for quick checks in authoring and QA.
Education evidence to prioritize
- Eurostat reports that 16% of individuals in the EU completed an online course in 2025.
- Eurostat reports that 17% of individuals in the EU used online tools to interact with educators or fellow learners in 2025.
- Eurostat reports that 26% of individuals in the EU encountered difficulties when using the internet in 2025.
- Under EN 301 549 and WCAG 2.1 AA, educational web and document experiences should be perceivable, operable, understandable, and robust for assistive technology users.
What is required
- The European Accessibility Act became enforceable on 28 June 2025.
- EN 301 549 is the core technical standard used in EU accessibility programs.
- For web content, WCAG 2.1 Level AA remains the practical baseline under EN 301 549.
Journeys to prioritize first
- Discover and enroll in courses or programs
- Access lessons, media, and downloadable materials
- Complete quizzes, assignments, and timed assessments
- Submit forms for accommodations and student services
- Contact instructors or support and track follow-up
Data-driven WCAG checks
| Priority area | Why it matters | What to track |
|---|---|---|
| Learning content structure and navigation | Weak structure makes modules harder to navigate with assistive technology. | Screen-reader and keyboard navigation success across course templates |
| Assessment flow and error recovery | Form and timing issues can block submissions and affect grades. | Assessment completion and error-recovery rate |
| Media alternatives | Missing captions, transcripts, or descriptions can exclude learners. | Caption/transcript coverage for course media |
| Document and handout accessibility | Inaccessible PDFs and handouts can block coursework and accommodations. | Accessible document pass rate |
PDF compliance
If your customer journey includes statements, contracts, invoices, or policy documents, validate PDFs as part of the same release process. WCAG and EN 301 549 expectations apply to document access, not only web pages.
Scan PDF compliancePrimary sources
Next step
Run a scan on your highest-risk journeys, then use platform workflows to track fixes over time.