Healthcare and Hospitals
Patient journeys, intake forms, portal access, and critical instruction clarity.
View requirements for Healthcare and HospitalsIndustry Accessibility Requirements
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Accessibility priorities vary by sector. Use this hub to choose your industry and get focused guidance grounded in EAA and WCAG requirements.
Choose Your Industry
Each page focuses on real workflows, measurable checks, and practical next steps. Start with the area where your teams face the highest user and compliance risk.
E-commerce
Product discovery, filtering, cart, checkout, and payment accessibility.
View requirements for E-commerceFinancial Services
Authentication, consent, transactions, statements, and account recovery flows.
View requirements for Financial ServicesEducation
Learning content, assessments, student forms, and document accessibility.
View requirements for EducationPublic Sector
Essential service access, policy transparency, and multilingual civic content.
View requirements for Public SectorShared EAA and WCAG Baseline
- The European Accessibility Act became enforceable on 28 June 2025.
- EN 301 549 is the main technical standard used in EU programs.
- WCAG 2.1 Level AA remains the practical baseline for most web testing under EN 301 549.
How To Use This Hub
- Select your industry page based on your highest-risk journeys.
- Start with top tasks users must complete, then map issues to WCAG.
- Track a small set of KPIs: completion rate, error rate, and manual assistive-tech pass rate.
- Re-test on a schedule so improvements hold after each release.
Primary Sources
Last updated: 2 September 2026